Menu

FAQs

We have put together a list of frequently asked questions and their answers below. If we haven’t covered your question or you’d like more information, please don’t hesitate to email us at info@samuraiexports.com.

 

  1. How we evaluate Trade Account applications

Thank you so much for your interest in Samurai Homes. As an established and respected wholesaler, we take into consideration the impact stocking any given retailer, designer, hotelier or specifier etc. has on the market overall. One of the many considerations that take place is the way in which our product is represented and sold. You can get in touch with us regarding the same at info@samuraiexports.com

  1. Do you supply internet-only companies?

Internet-only companies will be considered, pending a review of your company account by our sales team. However, you are not permitted to sell our products on secondary platforms including Amazon or Ebay.

  1. How do I view prices?

Samurai Exports is a trade-only platform, we do not sell to the general public. An active trade account is required to view pricing and stock information. Once you have an active account and have signed in to our website you will be able to view product pricing.

  1. How can I check when a certain product will be available?

Our website is constantly updated with current stock availability. You can also check in-store with a member of the team or call our Customer Service team.

  1. Can I request a catalogue?

To request a catalogue, you can send us an email at info@samuraiexports.com.

  1. Where do you ship?
    We ship globally and have had experience of shipping to different locations in the world. Your shipping experience will be seamless.
  2. Do you offer credit payment terms?

After a payment history has been established with us we will consider requests for credit terms

  1. Do you have showrooms?

Yes. We have three state-of-the-art showrooms based in Jaipur. You can find out more about the store here